Privacy Policy

1. Introduction & data controller

This policy explains how Jentora ("we", "us") collects, uses and protects personal data submitted through this website. Jentora is the data controller, registered at Kisii-Nyamira Road 82, Kisii 40200, Kenya. You can reach us at [email protected] with any privacy question.

2. What data we collect and how

We collect the information you submit through our contact form — name, email, phone number and message content — and, where you consent, information gathered through cookies for analytics or personalization. See our Cookie Policy for full cookie details.

3. Purposes and legal basis

4. Data sharing / third parties

We do not sell personal data. It is not shared with third parties except service providers strictly necessary to operate this site, and only where required by Kenyan law.

5. Retention

We keep enquiry data only as long as needed to respond to you and maintain reasonable records, after which it is deleted.

6. Security

We take reasonable technical and organizational measures to protect the data you share with us against loss, misuse or unauthorized access.

7. International transfers

This site does not knowingly transfer personal data outside Kenya. Should this change, any transfer would follow the safeguards required under the Data Protection Act, 2019.

8. Your rights under the Data Protection Act, 2019

Under Kenya's Data Protection Act, 2019, and oversight of the Office of the Data Protection Commissioner, you have the right to access, correct, delete, or object to the processing of your personal data, and to lodge a complaint with the Commissioner. To exercise any of these rights, contact us via the contact page.

9. Opt-out & data deletion

Providing your data through our contact form is always optional. You can disable cookies through your browser settings or our cookie preferences panel, and you may request deletion of any data we hold about you by contacting us through the contact page.